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Posted Date May 8
Job Title Front Desk Lead
Company Homewood Suites
Job Type Full Time
Job Number 0508171-3
Level Front Office Guest Services
Position Requirements

Previous Hilton OnQ experience required to apply for this position. High school or equivalent education required. Two years hotel front desk experience required.

Position Description

The Front Desk Lead will greet and welcome guests upon arrival.  Register guests into the computer, verifying reservation, address, and credit information.  Promote the Hilton Guest Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout.  Maintain a house bank and make a deposit and accurate report of receipts daily.  Cash checks and exchange currency for guests.  Lead the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests.   Provide ongoing training and support to front desk agents. Issue key to and control entrance of safety deposit boxes.  Post miscellaneous charges as requested. Maintain all front desk related equipment and a par stock of supplies. Handle guest questions and concerns.

Position  Available  available now
Salary Range Competitive Pay
Contact Name Cori Shaw
Title Human Resources Director
Company Homewood Suites
Address 423 West 300 South
City, Zip Salt Lake City, UT  84101
Telephone 801-363-6700
Email cori@ensignhospitality.com

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