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Posted Date July 10

Job Title Call Center Agent
Company Orchid Events
Job Type Part-Time
Job Number 0710171-2
Level Reservations

 

Position Description

 

Orchid Events (Orchid) is seeking candidates to work a flexible part-time schedule in our in-bound call center, based in our Salt Lake City Office. Orchid is a full service provider of online event registration services, on-site registration support and convention housing management for a variety of events and conventions.

 

Primary Responsibilities:

 

Agent is responsible for answering inbound telephone calls from guests, to assist them with making and modifying hotel reservations and conference registrations and providing excellent customer service. Agent will also process written requests for hotel reservations and conference registrations.

 

Shift: 25-30 hours per week, Monday  Friday

Qualifications:

 Must be able to work effectively with the public and possess excellent oral communication skills

 Inbound call center and/or hotel experience highly preferred.

 Strong working knowledge of basic computer applications, including Microsoft Excel and the ability to learn new programs specific to the department.

 

Great organization skills and ability to adapt in a fast-paced work environment

 

Application Deadline: Open until filled

 

Final candidates will be subject to a background and reference check. E/O/E
Position  Available 

Available now

Salary Range

DOE

Contact Name Natalie Rausch
Title Call Center Coordinator
Company Orchid Events
Address 175 S West Temple
City, Zip Salt Lake City, UT  84101
Email nrausch@orchid.events
 

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