KENNEDY GROUP BUILDING CUSTOMER LOYALTY  
 


About KENNEDY GROUP

What Is Kennedy Group?

Kennedy Group is a hospitality consulting firm located in Scottsdale, Arizona that specializes in operations, sales and marketing of highly specialized and diverse conference centers, private clubs and life style hotels.

 In the mirror of the past
lies the reflection of the future.
We were there in the beginning.
We've built a reputation.
One at a time. Every Time.
What can we do for you?

  John Kennedy Sears is the founder and principal of Kennedy Group and  among partner level relationship building activities, Sears has developed FiveStarHotel.net, Q2Billiards.com, GreatDesertGolfResorts.com, GreatBistrosAZ.com, Golfinar.com, GolfPHX.com, GolfHats.com, MeetArizona.com,  MeetingAnswers.com, TopTenBoutiqueHotels.com, UtahHOSPITALITYjobs.com, and ArizonaResortJobs.com,

Kennedy Group provides key services for its clientele consisting of owners, operators, developers and investors of conference centers and resorts throughout the United States:

Development

Technical Services

Direction

Outsourcing

Implementation

Research & Analysis

Quality Measurement

Monitoring

Service Evaluation

Security Evaluation

Facilitation

Front of House Efficiency

How Do Kennedy Group’s Services Benefit Clients Specifically?

Improved Communication between Owner and Operator

New Measurement and Monitoring of Sales and Marketing Operation

Top Line Improvement

Improved Occupancy

Improved Market Share

Improved Average Rate and RevPar

Improved Sales Organization & Structure

Improved Management and Staff Skills

New Success In Identifying and Accomplishing Key Action Steps

Improved Planning and Direction

Improved Selling Skills  and Tools

“Better Informed” Decision Making

Invaluable User Analyses and Feedback

User-Friendly Physical Changes

Invaluable Assistance On Critical Litigation Cases

Potential Interest to your property

Hotel Profit Concepts

 

Sales

Strategies
Techniques
Pricing
Bundling
Database Management
Prospecting

 

Marketing

Identity
Positioning
Collateral
Specialization
Client Relations

 

Operations

Pre-opening Staffing
Training
Performance Standards
Uniform Systems
Industry Education
Client Expectations

Building Customer Loyalty

Golf Resorts, Conference Centers & Hotel projects from 1986-2004

The Scottsdale Resort, Scottsdale, Arizona

Harrison Conference Center, Glen Cove, New York

The Aspen Institute, Aspen, Colorado

Barton Creek Club, Resort & Executive Conference Resort, Austin, Texas

Cheyenne Mountain Resort & Country Club of Colorado, Colorado Springs, Colorado

Westfields International Conference Center, Washington DC

Chauncey Conference Center, Princeton, New Jersey

Chase Manhattan Conference Center, New York, New York

The Club at Seabrook & Seabrook Island  Resort, Seabrook Island, South Carolina

The Learning Center, Chicago, Illinois

Peery Conference Corporation, Salt Lake City, Utah

Rockwell's Rest boutique hotel, Salt Lake City, Utah

Inverness Golf Club & Inverness Conference Center, Denver, Colorado

Lone Peak Conference Resort development, Sierra, California

Wasatch Conference Resort, Wasatch County, Utah

Red Rock International Conference Resort, Scottsdale, Arizona

Gateway International Conference Center, St. Louis, Missouri

Urban Boutique Village (Condo-Hotel) Salt Lake City, Utah

Blue Lake Lodge, Cut Bank, Montana