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Posted Date March 10

Job Title Front Desk Agent
Company Marriott Residence Inn
Job Type Full Time
Job Number 0310171-2
Level Front Office Guest Services

Position Description

32 hours/ week,  8 hour shifts,  alternating 7 AM - 3 PM  &  3 PM - 11 PM


**Must be available to work weekends/holidays**


Health, Dental, Vision, 401K Benefits available,  Marriott worldwide travel discounts available



Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. We are a locally owned, franchised hotel by Woodbury Corporation. Woodbury is a growing company, with many opportunities to advance. If you are interested in the hospitality industry, Woodbury is an excellent company to start and grow with! With over 10 hotels and soon growing to 18, we love to hire and promote from within!


Job Summary

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Front Desk Receptionist, who we like to call, Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success  creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for all employees we hire  to get it right for our guests and our business each and every time.


Required experience:  Customer Service: 1 year

Position  Available  Available now
Salary Range DOE
Contact Name Travis Lindquist
Title Asst General Manager
Company Marriott Residence Inn
Address 270 West 10000 South
City, Zip Sandy, UT  84092

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