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Posted Date
March 28     
Job Title Sales Coordinator
Company Hyatt House Salt Lake
Job Type Full Time
Job Number 0328162-2
Level Sales & Marketing

Position Requirements

Position is responsible for all sales support and admin functions at the Hyatt House Downtown. Ideal candidate would have hotel experience.

Position Details

(1)            Sales Support :

                Maintain good rapport with clients.  Work closely with other departments to coordinate details, special requests, VIP packages and promotions

                Send appropriate collateral, or direct calls to sales management staff as necessary.

                Give site tours.

                Coordinate the delivery of requested equipment and food for meeting rooms with other departments, when necessary.

                Assist clients/groups with copies of receipts, invoices, etc

                Inform Sales Managers of potential problems with clients and progress of special projects.

                Go on sales calls & blitzes with Sales Department and serve as a point of contact to all hotel accounts.

                Coordinate client gifts with Sales & guest recognition programs with Front Office.

                Manage group-hotel inventory and input rooming lists.  Advise Account Executives and Event Manager on any group cut off dates

                Become onsite point of contact for groups once Account Executives have signed off on contract, create group resumes and all other internal communications for the group

                Create and maintain trace system for group thank you gifts once group checks out

                Purchase any meeting planner points or group events per the request of Event Manager, Account Executive or Area Director of Sales

                Close out month end house accounts with the assistance of hotels Front Office Manager or Assistant General Manager, depending on property structure

                Verify group pick up for events for the purpose of rebates, commissions, etc

                Responsible for maintaining a building all group blocks, special corp/local accounts in hotels PMS system.

                Assisting Account Executives with daily email prospecting


(2)          Sales Initiatives

                Develop and maintain front desk lead referral program

                Encourage front desk to obtain and maintain accuracy on company names for all reservations

                Role play with front desk agent to give confidence in positive guest experiences for each property.

                Create, maintain, and promote hotel through Social Media sites like (Instagram, Facebook, etc)

(3)          Administrative: 

                Prepare and send out all direct mail projects, group contracts, proposals, rate agreements

                Responsible for organizing and maintaining all records and files for the sales team, including group contracts, rate agreements, group resumes etc.

                Maintain and replace office supplies as needed, including sales collateral.

(4)          Additional Requirement:

                Must have a reliable form of transportation


Position  Available  Available now
Salary Range Competitive salary and DOE
Contact Name Jennifer Templeton
Title Area Director of Sales
Company Hyatt House Salt Lake
Address 140 South 300 West
City, Zip Salt Lake City, UT  84101
Telephone 801-359-4020
Email jennifer.templeton@ldhg.com

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