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|Posted Date||March 31|
|Job Title||Front Desk / Guest Services|
|Company||Ramada Salt Lake|
|Job Type||Full Time|
|Position Requirements||Knowledge of basic accounting and city attractions. Ability to make change quickly and accurately. Typing and 10-key experience helpful Demonstrated ability to multi-task and prioritize well to meet deadlines.|
Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel weary guest's request with prompt courtesy. As a Front Desk Agent with Ramada, you'll have many opportunities to brighten someone's day.
As a Front Desk Agent, you will provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Sell, register, and assign rooms to guests.
Promote hotel facilities and services.
Calculate bills, collect payments and maintain cash bank according to policies.
Post charges to guest accounts: room service, food, liquor and telephone.
The ability to achieve a monthly departmental loyalty program goal, through the promotion of the program.
Other duties as assigned or as needed to create Signature Moments for our guests.
Knowledge of basic accounting and city attractions.
Ability to make change quickly and accurately.
Typing and 10-key experience helpful
Demonstrated ability to multi-task and prioritize well to meet deadlines Behaves with integrity, honesty and is open with guests and fellow associates.
Develops effective working relationship with fellow associates, managers, outside representatives and agencies.
There are times when you may have to deal with an unhappy person; you do need to know how to deal professionally, courteously and tactfully with the public and coworkers.
|Position Available||available now|
|Salary Range||$10.00 per hour and up DOE|
|Title||Front Office Manager|
|Company||Ramada Salt Lake|
|Address||2455 So. State Street|
|City, Zip||Salt Lake City, UT|