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|Posted Date||May 8|
|Job Title||Front Desk Lead|
|Job Type||Full Time|
|Level||Front Office Guest Services|
Previous Hilton OnQ experience required to apply for this position. High school or equivalent education required. Two years hotel front desk experience required.
The Front Desk Lead will greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hilton Guest Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Lead the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests. Provide ongoing training and support to front desk agents. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Maintain all front desk related equipment and a par stock of supplies. Handle guest questions and concerns.
|Position Available||available now|
|Salary Range||Competitive Pay|
|Contact Name||Cori Shaw|
|Title||Human Resources Director|
|Address||423 West 300 South|
|City, Zip||Salt Lake City, UT 84101|