General Manager ~ Basalt

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Black Desert Resort
  • Post Date: May 23, 2024
  • Applications 0
  • Views 117
Job Overview

At Basalt, our premier fine dining steakhouse, the General Manager role is a key position within our resort, ideal for a seasoned professional with a deep passion for hospitality and extensive knowledge in restaurant operations. This role focuses on driving service excellence, culinary distinction, and overall profitability, encompassing the comprehensive management of the restaurant’s day-to-day operations and maintaining its high standards of quality and service.

 

Job Specification:

 

Onsite: Black Desert Resort
Shift & Schedule Availability: Year Round / Full Time
The budgeted range starts at $80,000 – $95,000 plus icentiuve bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Job Responsibilities but not limited:

  • Oversee the daily operations of Basalt, ensuring excellence in guest service and quality of food and beverage offerings.
  • Lead, inspire, and manage the restaurant team, including recruitment, training, development, and performance management.
  • Collaborate with the Chef de Cuisine to develop menu offerings, maintain food quality standards, and ensure a cohesive dining experience.
  • Manage financial performance of the restaurant, including budgeting, forecasting, and P&L management.
  • Implement and maintain high standards of cleanliness, health, and safety in all areas of the restaurant.
  • Develop and execute strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
  • Foster strong relationships with guests, team members, and other departments within the resort.
  • Analyze and interpret market trends to adapt strategies and stay competitive.
  • Plan and oversee marketing and promotional activities to increase brand awareness and attract new clientele.
  • Address guest complaints and resolve issues promptly to maintain a high level of customer satisfaction.

Qualifications

  • Bachelor’s degree in Hospitality Management or related field.
  • A minimum of 5 years of management experience in a high-end restaurant or hospitality environment.
  • Proven track record of successfully managing a fine dining establishment.
  • Strong leadership skills with the ability to motivate and manage a diverse team.
  • Excellent financial acumen, with experience in budgeting, forecasting, and P&L management.
  • Outstanding customer service skills and ability to handle challenging situations diplomatically.
  • Knowledge of current food and beverage trends, particularly in the steakhouse sector.
  • Proficiency in restaurant management software and Microsoft Office Suite.
  • Excellent communication, organizational, and problem-solving skills.
  • Flexibility to work during peak hours, including evenings, weekends, and holidays.

Compensation Range

The compensation for this position is $80,000.00/Yr. – $95,000.00/Yr. based on qualifications and experience.

Job Detail
  • CityIvins
  • Apply on hotel’s jobs sitehttps://www.blackdesertresort.com/careers
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