House Attendant/Houseperson

ABOUT THE LODGE AT BLUE SKY: Nestled between the soaring peaks of Utah’s Wasatch and Uinta mountain ranges, a mold-breaking and highly-anticipated concept in hospitality is emerging…The Lodge at Blue Sky sits on thousands of acres of some of the world’s most breathtakingly beautiful natural lands, just a few short minutes from Park City, and its unique philosophy fosters, in equal measure, unmatched luxury and uninhibited adventure. Prestigious industry publications including Travel and Leisure and Forbes have singled out The Lodge at Blue Sky as one of the most sought-after destination hotels in the world this year. When it opens its doors for the first time in May of 2019, the Auberge Resort Group Family looks forward to welcoming guests to share in the Soulful Journey that guides every aspect of this one-of-a-kind resort’s operations.

The Lodge at Blue Sky is pleased to invite qualified and passionate candidates to join our Family in growing strong roots in our local and global community, being responsible stewards of the land we love, experiencing meaningful adventures, and nurturing our connections with people and other living creatures, every single day. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.

POSITION SUMMARY: Provide exceptional service to guests by carefully, discreetly, and seamlessly ensuring that individual guest and Blue Sky expectations are met as regard in-room supplies, orderliness, deliveries, special service requests, and personal/property care.

ESSENTIAL JOB FUNCTIONS:

• Communicate courteously and professionally with guests to assess needs, and operate discreetly to fulfill all supply needs.
• Review the assignment sheet and update completed assignments.  Check with supervisor for additional assignments throughout the shift.
• Load/unload linens and supplies in/out of cart following departmental procedures.
• Transport linens and supplies from the vehicle to designated areas.
• Organize and stock all incoming linens in designated areas/shelves.
• Monitor and maintain designated supply levels.
• Maintain and monitor the cleanliness of work areas.
• Assist housekeeping staff as assigned.
• Schedule cleaning projects, programs
• Read assignments carefully
• Ask questions to clarify any doubts
• Assist in making up Cribs / Rollaway as requested.
• Perform other duties as directed, developed or assigned.

Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

ESSENTIAL QUALIFICATIONS:

• A genuine affinity for interacting meaningfully and positively with guests.
• (Required) To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty listed above as essential job functions proficiently.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Professional, polished service, etiquette, and protocol skills and knowledge.

ESSENTIAL SKILLS:

• Ability to provide clear and legible written communication.
• Ability to compute basic mathematical calculations.
• Ability to input and access data in a computer.
• Ability to be a clear thinker and remain calm under pressure.
• Ability to maintain the confidentiality of guest information and designated hotel data.
• Ability to work cohesively with other departments and individuals as part of a team.
• Ability to prioritize and follow up on work assignments.
• (Desireable) Ability to drive a golf cart.

Working Conditions: Most tasks are performed indoors. Temperature is usually moderate.  Noise level is usually moderate.

Physical Demands: Frequent or occasional need to perform the following physical activities:

• Reaching, bending, pushing, pulling, twisting, lifting, and climbing.   Have frequent need to perform standing and walking activities related to inspecting the property.
• Constant need to perform the following physical activities: grasping, turning, finger dexterity.
• Occasional need to stand for long periods of time.
• Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
• Vision: The constant requirements: constant need to view small print.  Frequent need to see small details and things clearly beyond arms’ reach.
• Hearing requirements: the constant need to speak on the telephone and/or two-way radio,
• Respond to the general public and converse with staff. Ability to hear fire alarms and emergency the equipment.