Children’s Program Coordinator

CORE RESPONSIBILITIES

• Facilitate children’s experiences with a focus on learning and adventure.
• Ensure health & safety of all children
• Create exception children’s experiences, and work collaboratively with various departments
• Ensure security awareness throughout The Lodge, reporting incidents to the manager on duty when warranted.
• Ensure all special requests are met and all needs are anticipated.
• Clean and take care of all working equipment used.
• Report any damage or loss in public areas immediately after being found.
• Utilize all technology and systems provided by The Lodge at Blue Sky to update status, complete requests and add notes.

*Perform other duties as directed, developed or assigned.

QUALIFICATIONS
Required

• To perform this job successfully, a qualified Children’s Program Coordinator will possess the abilities to perform each duty listed above as core responsibilities. 
• A genuine affinity for interacting meaningfully and positively with children.
• Experience providing guest services, preferably in a Forbes Rated (or equivalent) Hotel.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
• Ability to maintain confidentiality of guest information and designated hotel data.
• Work collaboratively to create exceptional children’s experiences.
• Ability to plan ahead and use excellent communication skills to collaborate between departments
• Ability to prioritize and follow up on work assignments.

Desirable

• Prior Forbes Travel Guide training.
• Experience working with Children
• Prefer a college degree
• Basic first aid and CPR certification

SKILLS
Required

• Ability to be well organized, maintain concentration and think clearly when providing daily service to guest rooms.
• Ability to focus attention on details. 
• Ability to work outside in a variety of weather conditions and forested terrain
• Ability to work cohesively with team members and follow supervisor’s direction.
• Ability to work independently as well as a part of a team
• Excellent written and verbal communication skills.

PHYSICAL DEMANDS

• Frequent or occasional need to perform the following physical activities: hiking, running, bending, pushing, pulling, twisting, lifting, and climbing. Frequent need to perform standing and walking activities related to working with children.
• Occasionally need to stand for long periods of time. 
• Lifting/carrying up to 50 lbs. frequently 
• Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach. 
• Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment. 

JOIN OUR FAMILY
At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.