Front Desk Agent – $1,000 SIGN ON BONUS!

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Westgate Resorts
  • Post Date: October 19, 2021
  • Applications 0
  • Views 199
Job Overview

Summary

Effectively check guests into and out of the resort by performing the following duties.

RESPONSIBILITIES

  • Greets, registers, and assigns rooms to guests.
  • Issues room key and escort instructions to Bellhop.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Transmits and receives telephone messages.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
  • Keeps records of room availability and guests’ accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to ledger.
  • Makes restaurant, transportation, or entertainment reservation, and arranges for tours.
  • Assists guests with deposit of guests’ valuables in hotel safe or safe deposit box.
  • Nightly bucket checks
  • Able to listen and find solutions to guests problems

Qualifications/Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Customer Service experience preferred.
Job Detail
  • CityPark City
  • Apply on hotel’s jobs sitehttps://www.westgateresorts.com/careers/park-city/
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