Front Desk Agent

Westgate Resorts
  • Post Date: 03/24/2021
Job Overview

Summary

Effectively check guests into and out of the resort by performing the following duties.

Responsibilities:

  • Greets, registers, and assigns rooms to guests.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Transmits and receives telephone messages.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
  • Keeps records of room availability and guests’ accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Posts charges such as room, food, liquor, or telephone, to ledger.
  • Assists guests with deposit of guests’ valuables in hotel safe or safe deposit box.
  • Nightly bucket checks
  • Able to listen and find solutions to guests problems
  • Other duties as assigned.

Requirements/Qualifications:

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training; or equivalent combination of education and experience.
  • Weekends and holidays required.
  • Must be able to stand for long periods of time.

Why work at Westgate?

  • Discounted Season ski pass to Park City Mountain
  • FREE ski and snowboard rentals
  • FREE underground parking
  • $2 meals in employee breakroom
  • Full health benefits package, PTO & sick time (Year round staff only)
  • Resort & Travel discounts
  • Access to wages before payday with DailyPay