Guest Services Attendant Level I

Deer Valley Resort
Job Overview

PURPOSE OF POSITION:  Maintain a safe and efficient operation in the loading zones, ski corrals, parking lots and all other aspects of daily operations of the Guest Services Department. Provide helpful guidance to guests in a courteous, professional and respectful manner. Efficiently and accurately complete all other duties that may be assigned.

SPECIFIC JOB REQUIREMENTS: 

  • Must have proficient communication skills to be able to answer guests’ questions and the physical ability necessary to complete all other Guest Services duties and responsibilities
  • Must have the desire and ability to tolerate and work in varying weather conditions for extended periods of time including cold temperatures, inclement weather and moving between indoor and outdoor environments
  • Have the physical ability to carry and load sets of skis and poles anywhere from ground level to 10’ high, perform snow removal with snow shovels, carry buckets of salt and possibly move ski racks weighing up to 40 lb.
  • Must have the ability to meet and/or exceed satisfactory performance levels in all duties as assigned
  • Must be 21 years of age and have a valid driver’s license to operate any company vehicle

JOB DUTIES AND RESPONSIBILITIES:

  • Assist guests with their equipment in the loading zone and ski corrals with thorough knowledge of all procedures
  • Possibly work in parking lots and loading zone to direct traffic
  • Collect trash and litter
  • Update DVR marquee sign at the Deer Valley Dr. roundabout
  • Communicate in a pleasant and respectful manner with guests and fellow employees
  • Be tactful and diplomatic when interacting with guests
  • Adhere to all company policies and procedures

UNIFORM REQUIREMENTS

Deer Valley Resort will provide knit hat, ball cap, neck gator, snow pants, parka, insulative jacket, insulative vest and long sleeve base layer. Employee must provide appropriate all-weather boots, gloves and sunglasses to perform outdoor and indoor tasks noted above.

The Deer Valley Difference

Our standards help staff maintain a demeanor and appearance consistent with Deer Valley Resort’s first-class image and the expectations of our guests. Take a moment to review Deer Valley Resort’s appearance standards, and the perks and benefits we offer, on our website prior to submitting an application.