We are seeking a reliable part-time Night Auditor to work overnight shifts on Wednesday, Thursday and Friday nights (11pm-7am). We offer competitive wages and great benefits including Dental, Vision, paid time off starting on first day, awesome Hilton worldwide travel discounts, and opportunities for growth and advancement. Come join our team!
Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a “clean stay” environment to ensure the safety of you and our guests.
Summary of Duties and Responsibilities/ Essential Functions
Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Responsible for greeting and serving all guests in a courteous and professional manner; ensure guests are satisfied with guest room/suite and general hotel cleanliness, and their stay; respond to guests’ needs and requests; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure payment; verify and adjust billing; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest; accept and record wake-up call requests and deliver to appropriate department; process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request. This is an overnight shift that requires an individual that can think on their feet and solve problems as they often work with limited direct supervision.
- High school diploma or equivalent
- Exceptional customer service skills
- Excellent verbal and written communication skills
- Basic computer skills
- Availability to work a variable work schedule
- Must be to work on time
- Must present self in a professional manner regarding personal dress and grooming
- Ability to sit or stand for extended periods of time
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed
Hi. We are glad you are here and interested in employment with us. Woodbury Corporation is a very unique and diverse organization with a remarkable history of 100+ years of service and growth. If you’re interested in a career with a strong company driven by integrity, check out the various career opportunities we have available.