Restaurant General Manager

Pendry Park City
Job Overview

Opening winter of 2021, Pendry Park City will be the ideal base for outdoor adventures in every season. Our prime ski-in/ski-out location offers 7,300 acres of exceptional terrain paired with all of the services of a luxury resort, including ski valet, Spa Pendry, fine dining and a rooftop bar and pool. During the warmer months, hiking, mountain biking, and outdoor concerts are equally enticing endeavors. A modernist take on a traditional alpine lodge, the resort will feature 152 guestrooms and suites, along with fully serviced Pendry Residences Park City ranging in size from studios to four-bedroom homes.  In the true tradition of Pendry, impeccable service-at-the-ready awaits you, making every aspect of your stay a pleasure.

SUMMARY

The Restaurant General Manager is the essence of the establishment and the driver of productivity and enthusiasm. It is not just being responsible for the management of day to day functions, but providing excellent customer service, motivating your team, and aspiring to meet and exceed department requirements and standards.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

  • Developing, implementing and maintaining hotel quality service standards

  • Ensuring food and beverages are being served in a professional and timely manner

  • Monitoring set up and maintenance of dining room and gaming areas to ensure all side work is complete

  • Interacting with guests to ensure a positive, memorable experience

  • Leading daily pre-meal meetings

  • Completing daily shift reports

  • Supervising, scheduling, hiring and training of all restaurant Associates

  • Completing Micros closing paperwork and ensuring adherence to all Liquor Laws

QUALIFICATIONS

  • College Degree preferred.

  • Minimum of five years’ experience in a luxury hotel preferred.

  • Minimum of five years’ experience in customer service.

  • Minimum of five years’ experience in Food and Beverage.

  • Minimum of two years’ experience in Food and Beverage Management.

  • Excellent telephone etiquette.

  • Exceptional guest recovery skills.

  • Enjoy interacting with people in a fast paced environment.

  • Excellent organizational and time management skills.

  • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.

  • Must possess a positive attitude.

  • Must be willing to participate in a learning environment.

  • Must integrate company values throughout all interactions.

  • Must be able to quickly adapt to effectively using new software products.

  • Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.

PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours.  Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

 

 

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.