Talent & Culture Manager

Auberge The Lodge at Blue Sky
  • Post Date: 03/25/2021
Job Overview

Join our team as the Talent & Culture Manager for The Lodge at Blue Sky, serving the needs of the business, our guests, and our colleagues by providing first-level support for staff and guests while collaborating with all functional areas of the business to ensure compliance, encourage positive productivity and enhance growth capability.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

  • Development of the annual Talent & Culture property strategy including all areas of the employee lifecycle:
    • Recruiting: manage selection processes and onboarding, ensuring the employment experience begins in the selection
    • Benefits (local annual benefits enrollment, billing/reconciliations, on-going Q&A, FMLA/LOA processing and compliance)
    • Internal communication
    • Performance Management: manage 90 day and annual review processes
    • Learning & Development: facilitate a great onboarding experience, facilitate the Management Development Program, deliver Leadership Training Series content, ensure compliance with national and state/local training requirements, monitor Personal Development Plans for all managers, participate in annual Talent Review processes
    • Total Rewards: partner with finance and GM on offer preparation, and ensuring a total rewards package that is locally competitive and attractive
    • Enliven on-going team member recognition
  • Encourage attention to detail and eye for luxury at all levels
  • Partner with the GMs and Executive Committee members as the culture steward – focus on Daily Rallies in all departments, develop and maintain engagement calendar (recognition, events)
  • Maintain a positive work environment with an on-going “listening strategy” to include stay interviews, GM roundtables, department meetings, daily rallies
  • Member of Executive Committee, with a focus on driving service excellence
  • Champion our Social Purpose Program for community outreach
  • Develop and manage annual T&C property budget; partner with Director of Finance to measure and monitor productivity
  • Triage employee issues (performance, employee relations)
  • Ensure on-going COVID response (compliance to internal health & safety SOPs, daily temperature screenings, contact tracing maintenance, compliance with local health regulations)
  • Engagement surveys: administer annual and on-going pulse surveys, facilitate action plan development and follow-up for on-going improvement of the overall employee experience
  • Deploy Blue Sky and Auberge-wide talent & culture initiatives
  • On-site administration (compliance with federal and state labor law, including EEO, wage & hour, exchange visitors, regulatory agencies)
  • HRIS maintenance, payroll involvement, team member file maintenance

Skills and Abilities

  • Ability to manage multiple competing priorities, work well under the pressure of a pre-opening resort, and hold others accountable for meeting deadlines
  • Excellent written, oral, and interpersonal English communication skills; computer literate

Required Qualifications

  • HR generalist experience, 3+ years
  • Demonstrated HR leadership experience and capability
  • Bachelors degree
  • Luxury hotel experience
  • HRIS/payroll system, Ceridian Dayforce preferred
  • Spanish language competency
  • PHR/other HR certification preferred

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures, and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

The Lodge at Blue Sky is an Equal Opportunity Employer, M/F/D/V. The Lodge at Blue Sky provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Lodge at Blue Sky complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.