Deer Valley Resort
Job Overview
To ensure guest, member and employee satisfaction in the Guest Service and Bell Departments. To provide a safe environment for our guests, members and employees. To achieve the guest service goals by adhering to Service and Safety Standards
SPECIFIC JOB REQUIREMENTS:
- Must have excellent communication skills
- Must have excellent organizational skills and be able to prioritize
- Must be 21 years of age
- Must be able to lift 50 lbs. and carry luggage up stairs and in and out of vehicles
- Must be computer literate
- Must have a valid driver’s license and a clean driving record
- Must be able to drive large company vehicles in all weather conditions
JOB DUTIES AND RESPONSIBILITIES:
- Ensure guest, member and employee satisfaction through optimal job performance
- Be visible to guests, members and employees to assist in check-in and check-out procedures as needed
- Be aware of and apply the main points of Customer Services training as well as Safety and Departmental Policies and Procedures, job functionality and grooming
- Adhere to dress standards and maintain a clean, groomed appearance
- Demonstrate proactive guest, member and employee problem resolution with urgency, respect and empathy. Document problems and supply feedback to managers and supervisors
- Keep abreast of recreational activities, restaurants, safe driving practices, local events and schedules to ensure professional and accurate delivery of guest services
- Follow control checklists
- Complete required vehicle and guest logbooks, inventories and supplies
- Cross train in all other bell positions and in related departments
- Work with other departments to foster a spirit of teamwork and cooperation
- Have a working knowledge of other departments to understand the interaction and effects
- Other duties and responsibilities as assigned
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Additional Information
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Perks & Benefits:Ski for Free, 401K, Health Insurance, Retail & Restaurant Discounts, and More!
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Job Detail
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CityPark City
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Apply on hotel’s jobs sitehttps://www.deervalley.com/get-in-touch/employment