Convention Services Manager

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Visit Salt Lake
  • Post Date: May 18, 2021
  • Applications 0
  • Views 632
Job Overview

Job Title:                              Convention Services Manager

FLSA:                                     Full-time, Exempt

Reports To:                         Managing Director, Services & Events

Salary:                                   DOE $48,000 Salary, plus bonus.

Primary Responsibilities:

Coordination of all destination services for assigned definite accounts, assists in site inspections as needed.  Coordinates and assists with the implementation of specific attendance promotion programs, and creates a support network of stakeholders to ensure client’s needs can be met and exceeded by all destination service providers.


Job Duties:

  • Works to fully understand the client’s goals and objective for a successful meeting, and creates a specific services plan to ensure client’s goals can be met and exceeded
  • Execute successful VSL and client events as assigned
  • Account responsibility as assigned by Managing Director, Services & Events
  • Work as a liaison between destination service providers and client
  • Demonstrate exceptional customer service in order to provide client with the best overall experience
  • Prepare Site Inspection Itineraries and accompany groups on meeting planner visits
  • Manage Downtown Alliance Street Banner program in CRM
  • Conduct Attendance Promotion trips as assigned
  • Other duties as assigned


Working Relationships:

Reports directly to Managing Director, Services & Events.  Works closely with Services, Convention Sales team and other Visit Salt Lake staff.  Also works with hotel sales and services staff and the Salt Palace Convention Center staff.



  • 5 years of direct service-related support work in a destination marketing organization or hospitality industry.
  • Strong and consistent ability to prioritize activities, and to handle multiple responsibilities within a specific time frame.
  • Possess excellent written, oral, and grammatical communication skills.
  • Willing and able to work evenings, weekends and holidays based on client and office demands.
  • Good working knowledge of computers, Microsoft Office software, and general office equipment.
  • Experience with SimpleView CRM and MINT


Benefits Package: 

Insurance: medical, dental, life, long term disability.  401(k) plan, Vacation, Sick, and major holidays PTO.


Application: Submit cover letter & resume to: Steve Gertsch:  by Friday May 28.

Job Detail
  • CitySalt Lake City
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