Front Desk Agent

Holiday Inn Express SLC Airport
  • Post Date: 11/17/2020
Job Overview

Responsible for pre-registration and registration duties for incoming guests at the hotel. Check guests in and out, make reservations, and track & report room statuses and rates. Effectively communicate with coworkers, housekeeping, maintenance, & supervisors. Follow proper billing instructions & policies.

Be available to guests who need to report a complaint or request a service. Schedule airport shuttle transportation as needed. Maintain and uphold IHG Brand Standards. Be on time, prompt, and work your full scheduled shift. Have a positive attitude and a smile as you interact with guests. Drive loyalty enrollments into the IHG program, be the loyalty champion, create a tracking board, and help motivate the front desk team to meet our monthly IHG Rewards enrollment goal.

Must pass background check and drug screen.

Weekends and Holidays are required

Shifts:

7AM-3PM

3PM-11PM

11PM-7AM

Pay: $11.00 – $12.00 per hour- Based on Experience