Job Overview
The Radisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to our Front Office team as a Front Office Agent.
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, paid holidays, and excellent benefit package for fulltime employees.
We are also offering a $500 signing bonus after the completion of our probationary period.
We are seeking a highly motivated individual with a Yes I Can! attitude, great organizational skills and people friendly persona who will provide quality service to guests during check-in/check-out processes and through-out their stay.
Responsibilities:
- Provide 100% Guest Satisfaction through efficient and effective guest interactions.
- Assist guests at check-in and check-out.
- Process guest credit at check-in.
- Record special billing instructions.
- Handle cash transactions.
- Help guests resolve any issues that may occur during stay.
- Coordinate with other departments as needed to assure quality service.
- Promote hotel attractions & services.
- Keep current on local attractions and events.
Requirements:
- Must have strong communications skills, able to interact with guests and clients effectively to solve problems
- Must have High School diploma or equivalent; bachelor’s degree preferred.
- Knowledge of Opera PMS beneficial
- Must be able to read, write and speak English fluently; bi-lingual skills a plus
- Must be able to stand for long periods of time.
- Must be able to occasionally lift 25-50lbs.
- Must be able to work a flexible schedule.
- Must be able to pass a background check.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Visa Requirements: All candidates must be in possession of identification providing authorization to work in the United States as defined in the immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship or Work Visas.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Visa Requirements: All candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.
Job Detail
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CitySalt Lake City
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Apply on hotel’s jobs sitehttps://careers.radissonhotelsamericas.com/?store_id=Radisson%20Hotel%20Salt%20Lake%20City