Orchid.Events
Job Overview
Orchid Events (Orchid) provides hotel reservation services for conventions in cities throughout the United States. Clients include associations, trade shows, direct selling, corporate, faith-based, and government organizations.
We are seeking candidates to work a part-time schedule, from home, as a part of our Customer Service Team. Must be available between 7 AM and 5 PM, Monday through Friday, working on average 20-25 hours per week.
Responsibilities:
- Answer inbound telephone calls from guests, assist with making and modifying hotel reservations
- Answer customer emails
- Special projects, including but not limited to: hotel rate comparisons, process rooming lists, build customer surveys, various projects using Excel
Qualifications:
- Inbound call center and/or hotel experience highly preferred
- Local candidates are preferred
- Orchid headquarters is in Salt Lake City and the company will provide virtual and in-person training
- Communicate effectively with customers over the phone
- Technical Proficiency – experience with or ability to learn rapidly:
- Windows OS, MS Office suite, Excel, Teams
- Reservation software
- Other web-based apps
- Skilled writer
- Organized and motivated
FLSA: Part-time, 20-25 hours per week, midday shift
Rate of Pay: $17/hr
To Apply:
Email introduction and resume to Natalie Cardon: ncardon@orchid.events
Final candidates will be subject to a background and reference check. E/O/E
Job Detail
-
CitySalt Lake City