Job Overview
Under the direction of the Hotel Manager. Assists in the performance and supervision of all aspects of maintenance and building repair of the building.
Position Functions / Areas of Responsibility
- Responsible for the daily operation and staff supervision of Maintenance. Provide direction and management for Maintenance.
- Provide outstanding guest service. Receiving guest complaints and the resolution of said complaints.
- Manage budgeted expenses consistent with business levels and/or maintenance needs.
- Implement and monitor preventative maintenance programs and safety training.
- Maintains timely and accurate paperwork practices.
- Research and update maintenance procedures and equipment. Research current industry trends.
- Assists with snow removal
- Travel: Occasional travel to/from the resort.
Interactions
- Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.
Education & Experience Requirements
- High School Diploma or equivalent required
- Associates degree in related field. Additional related work experience may be substituted for education.
- 1-2 years of job-specific work experience with demonstrated competence.
Specific Requirements
- Must be at least 21 years of age.
- Valid Driver License w/ clean MVR (driving record).
- General comprehension and ability in working safely with hand and small power tools.
Skills & Knowledge
- May require the ability to apply mathematical skills with a high degree of accuracy.
- Must be proficient in mechanical skills and hotel management.
- Requires problem-solving initiation of less clearly defined job activities.
- Makes relatively complex decisions regarding the resolution of customer complaints.
- Decisions are made within broad procedural guidelines.
- Discretionary judgement must be used to interpret mechanical problems and choose a solution satisfactory to all involved.
- May require significant input into major decisions affecting the policies and procedures within the Maintenance and Rooms Division operations.
Work Schedule
- Shifts vary, may be early morning or late evening, weekends, holidays, depending on business levels.
- Specific shifts: a combination of 7 am to 3 pm or 2 pm to 10 pm shifts
Working Conditions
- Must be prepared to stay overnight if necessary on occasional times of road closures.
- May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
- Must be able to lift 100 lbs.
- Must be able to stand for long periods of time.
- Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
- Work is outdoors and requires constant exposure to cold and other extreme weather conditions.
- Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.
- Other/Additional: Stress may occur with large workload and long hours, deadlines, staff turnover, meetings and attending to details of functions. Must have the ability to work in a flexible and high volume environment. Needs the ability to make decisions quickly on guest and employee issues.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.
Job Detail
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CitySnowbird
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Apply on hotel’s jobs sitehttps://www.snowbird.com/jobs/