Night Audit – Residence Inn Airport

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Aimbridge Hospitality
  • Post Date: December 7, 2021
  • Applications 0
  • Views 654
Job Overview

$1000 HIRING BONUS!! The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.

 

RESPONSIBILITIES:

 

  • Approach all encounters with guests and associates in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Run all reports as required for Food and Beverage audit.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day’s work (i.e. movie revenue telephone postings valet laundry server’s and desk agent’s paperwork etc.).
  • Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
  • Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according to Aimbridge Hospitality standards.
  • Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.
  • Be familiar with all Aimbridge Hospitality’s policies and house rules.
  • Complete the initial direct bills daily and place on the Property Accountant’s desk; Attach all folio/banquet check back-up to the bills.
  • Maintain radio contact with other associates during entire shift.
  • Have a working knowledge of security procedures.
  • Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.’s.
  • Train any new Night Auditors as requested by management.
  • Run morning reports according to Aimbridge Hospitality procedures.
  • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out’s.
  • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
  • Handle items for “Lost and Foundâ€_ according to the standard.
  • Complete any reports as requested by management in a timely manner.
  • Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit ‘Watch List’ and preparation of daily revenue summary).
  • As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.
  • Attend meetings as required by management.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management.
Job Detail
  • Apply on hotel’s jobs sitehttps://careers-aimbridge.icims.com/jobs/75279/night-auditor/job
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