Job Overview
The Director of Food and Beverage is responsible for overseeing and directing Restaurants, Market, Lounges and any other Food or Beverage related areas operated by Hyatt. Coordinated oversight of Stewarding with the Executive Chef and Event Services with the Director of Events.
Duties include, although not limited to:
- Responsible for short and long-term planning and the management of the Food and Beverage operations in the front and back of the house
- Knowledge and focus on technology, specifically integration of AI into the operation for efficiencies
- Develops and recommends budgets, marketing plans, and objectives, and manages operations within approved plans and budgets
- Participate in total hotel management as a member of the hotel Leadership Committee
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of colleagues
- Hire, train, empower, coach, and counsel team members; conduct performance evaluations and salary reviews
- Direct the implementation and management of payroll, reporting, forecasting, inventory control, and budgeting for food and beverage operations.
- Coordinate food and beverage operations with other hotel departments to ensure seamless and efficient guest service
- Address and resolve guest concerns promptly to ensure exceptional customer satisfaction and maintain service excellence
- Develop and implement procedures that enhance both guest and colleague satisfaction
- Oversee quality control standards for all food and beverage offerings
- Maintain Hyatt service standards and ensure consistent execution across all operations
- Conduct daily walk-throughs to ensure compliance with Department of Health regulations and Hyatt corporate standards
- Ensure responsible beverage service and compliance with DABS licensing, permitting, and alcohol service regulations
- Maintain effective communication and collaboration with Corporate staff
- Coach and counsel colleagues to uphold Hyatt service standards, policies, and procedures
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
- Demonstrated ability to effectively engage and collaborate with individuals from diverse socioeconomic, cultural, ethnic, and disability backgrounds.
- Minimum of 5 years of progressive Food & Beverage leadership experience within the hotel or hospitality industry, preferably with Hyatt.
- Service-oriented leadership style with strong professional presentation and communication skills.
- Proven leadership ability with a track record of developing high-performing teams.
- Degree in Hospitality Management or a related field preferred.
- Possess key strengths including high energy, entrepreneurial mindset, motivational leadership, and a proven track record managing high-volume operations.
- Strong ability to deliver exceptional guest service while driving operational performance and financial results.
- Excellent written and verbal communication skills in English, with the ability to communicate clearly and effectively at all levels.
- Proficient in Microsoft Office applications, including Word and Excel.
- Exceptional organizational, interpersonal, and administrative skills.
- Experience implementing innovative Food & Beverage concepts with a creative and strategic approach.
- Passion for innovation and technology, including experience utilizing AI tools and resources to enhance operations and efficiency.
Job Detail
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CitySalt Lake City
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Apply on hotel’s jobs sitehttps://careers.hyatt.com/en-US/careers/
