Job Overview
The Radisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to our Food and Beverage team as a Restaurant Server.
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for full-time employees.
We are also offering a $500 signing bonus after the completion of our probationary period.
To create 100% Guest Satisfaction by delivering food and beverage service to restaurant guests
Key Responsibilities
- Creates 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
- Performs other duties as required to provide the service brand behavior and genuine hospitality
- Provides food and beverage service to guests in the restaurant
- Provides guest with overview of menu choices
- Takes guest’s order – provides explanation of menu as appropriate
- Prepares order for presentation to guest
- Replenishes water
- Makes and pours coffee for the customers
- Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
- Cleans tables, chairs and floor area
- Resets table quickly
- Polishes silver and folds linens
- Assists service team as necessary to meet and exceed the guests’ expectations
- Sets up beverage stations for appropriate shift by brewing coffee and setting out condiments, as appropriate
Requirements/Skills
- Technical Service Skills… Demonstrate understanding of the technical service skills for assigned area (i.e. food & beverage service, housekeeping, etc.)
- Point of Sale… Skilled in utilization of point of sale systems and/or other back-of the house systems.
- Upselling… Know the available products and services and suggest alternatives.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.
Job Detail
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CitySalt Lake City
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Apply on hotel’s jobs sitehttps://careers.radissonhotelsamericas.com/?store_id=Radisson%20Hotel%20Salt%20Lake%20City
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