Assistant Restaurant Manager

Job Overview

Job Summary: The Assistant Restaurant Manger ensures a memorable guest experience through strategic business planning and execution, by coordinating the activities of the food and beverage team in adherence to quality, service and safety standards, and by serving as our brand ambassador in the community.

Responsibilities:

• Maintains a professional, positive, friendly demeanor with guests and fellow associates at all times.
• Leads, coaches and develops food and beverage supervisors as well as team members to ensure high quality of service and team morale.
• Ensures the operation is staffed sufficiently for business, and that team members are in correct uniform.
• Ensures steps of service are followed by all team members.
• Performs duties of all food and beverage positions as needed.
• Ensures operation is clean, maintained and ready for service.
• Maintains inventory of product, supplies and equipment needed for service.
• Ensures routine maintenance is performed on all equipment.
• Leads team in counseling and discipline procedures.
• Partners with property management team to ensure smooth operation.
• Communicates in daily pre-meal meeting and weekly team meetings.
• Maintains high visibility and checks on guests regularly in all spaces.
• Builds relationships with guests to ensure regulars/repeat business.
• Follows and maintains procedures to control food, beverage, labor and operating costs.
• Assists Restaurant Manager to strategically plan for future needs, including 30/60/90 day forecasting.
• Identifies and implements ways to operate more efficiently, cut costs and drive revenue.
• Ensures adherence to protocol for processing lost and found items.
• Responds to guests with issues and requests in a timely manner.
• Participates in marketing programs/social media programs.
• Assists Restaurant Manager in leading the hiring of team members.
• Conducts and ensures compliance of ongoing training for team members and initial training for new hires.
• Assists Restaurant Manager in maintenance of POS system.
• Assists Restaurant Manager in approving/monitoring weekly scheduling.
• Handles financial, guest and associate information with care and professionalism and maintains strict confidentiality.
• Maintains financial and personnel records according to company standards.
• Ensures accurate reporting of all income received.
• Attends daily and weekly meetings as required.
• Ensures team follows all established safety and sanitation guidelines.
• Additional tasks as assigned by Restaurant Manager.

Requirements:

• Ability to work flexible hours (days, nights, weekends).
• Ability to communicate effectively; ability to speak, understand and read English.
• Demonstrate high level of integrity and trustworthiness; ability to pass background checks and be bonded.
• Demonstrated history of leadership, goal-setting and execution.
• Minimum three years management/supervisory experience within a high-volume Hotel dining and banquets operation.
• Demonstrate passion for food and beverage operations.
• Proficient in use of point of sale system and event booking software; experience with Symphony Micros preferred.
• Proficient in use of Microsoft Office and Excel.
• Strong analytical skills.
• Strong food and beverage knowledge appropriate for the venue.
• Demonstrate focus on organization, follow-through, and attention to detail.
• Ability to multi-task and perform calmly and with grace in busy situations while meeting deadlines with accuracy and efficiency.
• Ability to anticipate problems and create solutions.
• Ability to work independently as well as on a team.
• Ability to be responsible, dependable, punctual, adaptable.
• Demonstrated professional appearance and demeanor.
• Ability to stand/walk for up to 5 hours at a time over an 8-10 hour shift.
• Ability to bend, squat, reach, and climb stairs regularly.
• Ability to carry a full service tray comfortably.
• Ability to regularly lift and/or move 10 pounds, frequently lift and/or move 25 pounds and occasionally lift and/or move up to 50 pounds at a time.

Benefits: We provide an excellent compensation package included competitive earnings, opportunities for advancement, medical, dental, vision, life, short-term disability, 401(k), paid time off, employee meals and discounted travel stays.

Job Type: Full-time

Salary: $45,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Coffee shop
• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• food & beverage: 3 years (Preferred)

License/Certification:

• Driver’s License (Preferred)
• Food Handler Certification (Preferred)
• TIPS certification (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person