Lead Host

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  • Post Date: March 15, 2023
  • Applications 0
  • Views 225
Job Overview

The role of a  lead host or hostess is to create amazing dining experiences by warmly greeting and seating guests, using names when possible, and maintaining a smooth operation through the use of a waiting list. You’ll oversee the host desk and hosts while ensuring the guests are receiving impeccable service.

Your role will consist of:

  • Training hosts
  • Ensuring hosts follow procedures
  • Graciously great and seat guests
  • Adjust flow of guests with a waiting list
  • Call out name and party number when table becomes available
  • Once guests are seated, gently pass out menus and state who their server will be
  • Review each table for proper presentation before guests are seated
  • Talk with guests to ensure they are satisfied with their dining experience
  • Respond to complaints and help resolve issues with appropriate team members
  • Assist bussers and/or servers when appropriate
  • Communicate with servers and managers
  • Thank guests as they exist the restaurant

Host Qualifications / Experience

  • High School Diploma or equivalent
  • Restaurant experience is a plus
  • Must be at least 18 years of age for am shifts
  • Must be at least 21 years of age for pm shifts
  • Food Handler Permit and Alcohol Certification
  • A positive attitude and ability to work well under pressure
  • Exceptional grooming habits

Expectations (Physical Requirements & Working Conditions)

  • Travel to Snowbird Resort
  • Must be able to lift 25 lbs
  • Must be able to stand for long periods of time
  • Shifts may vary from early morning to late evening

All job opportunities at Snowbird Ski & Summer Resort Require the ability to comply with our professional appearance, drug & alcohol, and employee conduct policies.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. 

Job Detail
  • CitySnowbird
  • Apply on hotel’s jobs sitehttps://www.snowbird.com/jobs/
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